Vynanzie Financial

Privacy Statement

Who are we?

We are your independent mortgage specialist and collaborate with various brokers. In accordance with the Financial Supervision Act, we can advise on and broker financial services and products. In providing these services to clients, we process a wide range of personal data.

Why this statement?

We are responsible for protecting your personal data as effectively as possible. In doing so, we must comply with the requirements of privacy regulations. We aim to be transparent about the types of data we process, the purposes for which we process it, with whom we share it, and what rights you have regarding your own data. This Privacy Statement provides you with more information about this. If you have any questions after reading this document, please contact us.

1. Types of data

Depending on our services, we (may) process the following personal data from you:

  • Contact details such as name, address, city, telephone number and email address
  • Personal characteristics such as age, gender, date of birth, marital status
  • Identification data such as ID numbers, citizen service number (BSN), license plate number, IP addresses and connection times
  • Employment-related data such as income, profession and employer;
  • Data on criminal offences (in specific cases) such as convictions, criminal measures and administrative sanctions
  • Health data such as smoking, BMI and risk situations
  • Financial details such as account number, expenses, income data, assets and debts
  • Lifestyle habits such as lifestyle, places of travel and accommodation, visa, accidents and incidents
  • Free time and interests such as hobbies and sports
  • Property characteristics such as type of property, owned or rented, housing costs and details regarding the property and its values
  • Paper and electronic documents, such as identification, application forms, pay slips and employer's statements

When we process health data or criminal data, we do so with the utmost care, and usually only with your permission.

2. Purposes of data processing

Depending on our services, we process your personal data for the following activities in our company:

  • Advising and mediating financial products: assessing and accepting potential clients
  • Executing a financial product agreement: applying for and processing the product requested by the customer; fulfilling the duty of care under the Financial Supervision Act (WFT)
  • Compliance with legal obligations (duty of care): regularly informing our customers about changes in related products
  • Relationship management: managing our relationship with (potential) customers and visitors; managing and expanding our customer base
  • Marketing activities: sending newsletters or information of a specific nature; carrying out (targeted) marketing and promotional activities to establish, maintain or expand a relationship with a (potential) customer
  • Security of our software and websites: securing our websites and software; performing analyses of personal data for statistical purposes and the use of an archive destination

3. Legal grounds for processing data

We use at least one of the following grounds for processing your personal data:

  • Executing an agreement
  • The explicit consent you have given to process data for specific purposes. You can withdraw this consent at any time.
  • To be able to comply with a legal obligation that rests on us, for example, fulfilling our legal duty of care during the term of a financial product
  • To pursue our legitimate interests in the course of our business operations or those of a third party

We always balance your interests against ours. Our interests include the careful execution of agreements with you, maintaining and potentially expanding our customer relationship through direct marketing and/or profiling aimed at marketing.

4. Storage and retention period of personal data

We only store your personal data for as long as and to the extent we need it. We retain data that we necessarily need for the duration of our relationship or agreement. If our relationship or agreement ends, we retain the data for the statutory retention periods that apply to us.

5. Information, changes, and objections

You have specific rights regarding the processing of your personal data. You can always contact us about this. This certainly also applies to the following topics:

  • Whether we process your personal data
  • How we process your personal data
  • Access to the personal data we process about you
  • Objections to the processing of your personal data
  • Adjustment of your personal data if it has been (possibly) processed incorrectly
  • Restriction of your personal data
  • Deletion (erasure) of your personal data
  • Transfer of your personal data to yourself or to another organization at your request
  • Questions about the content of this Privacy Statement

Please note: we may not be able to accommodate all requests. If this is the case, we will let you know, explaining why.

6. Providing data to third parties

We do not simply provide your personal data to others. We may do so if you have given us permission, if we are required to do so by law or a court order, or if such disclosure serves the purposes of our personal data processing.

For the execution of our business operations and depending on the services provided to you, we may provide your personal data to the following persons or parties:

  • Financial institutions (such as banks or insurers) with whom we apply for a financial product for you or with whom you have a financial product that we manage for you, or with whom we guide you during the term of the product;
  • Persons and bodies that must be informed on the basis of a legal obligation;
  • External parties that process data under our control and responsibility, such as our IT service provider or our (direct) marketing agency;
  • Damage experts, databases aimed at combating fraud such as Fish and Cis - notaries, lawyers, accountants (where applicable)
  • Third parties who process personal data under our responsibility do so solely for the purposes and under conditions that we have agreed with them. We document these in written agreements.

7. Changes to this Privacy Statement

We may change this Privacy Statement in the future. You will always find the most current statement on our website.

8. Right to Complain

If you disagree with how we process your personal data or handle your rights as a customer, please contact our Data Protection Officer.

You can also file a complaint with the Dutch Data Protection Authority. Visit www.autoriteitpersoonsgegevens.nl.